What does my ebike display error code mean?Updated 3 hours ago

Error Codes By Display: D10/D13/D16/D19/D20/D23

			Blinking Pattern				Fault	Fault	Activity For Hubmotor:
D13/D16/D18/ D19/D20/D23	D10	KM3209	D15(old) with 21-28	D15(old) with 01-43	D15(New) with 21-28	D15(New) with 01-43	Fault	Fault	Activity For Hubmotor:
21	21	21	○●○○○	N/A	○●○○○	○●○○○	Motor over current	Motor over current	View activity 1. Check whether the battery connection or the output of the battery power is normal; if there are any problems, please contact the Service center of the battery supplier 2. Check the harness whether there is any damage or if the harness is connected correctly. 3. If the harness is connected correctly and the problem is not solved, then the controller or the hubmotor may need to be further checked; please contact the service center for support.
21	21	21	○●○○○	N/A	○●○○○	○○●○○	Controller over current	Controller over current	View activity 1. Check whether the battery connection or the battery output is normal; if there are any problems, please contact the Service center of the battery supplier 2. Check the harness whether there is any damage or if the harness is connected correctly. 3. If the harness is connected correctly and the problem is not solved, then the controller or the hubmotor may need to be further checked; please contact the service center for support.
24	24	24	○●●○○	N/A	○●●○○	○●●○○	Hall signal of the motor is abnormal	The signal of the motor is abnormal	View activity 1. Check the harness for any damage 2. Check whether the harness and the controller connector are plugged in properly. 3. If the harness and the controller connector are connected correctly and the problem is not solved, then the controller or the hubmotor may need to be checked further; please contact the service center for support.
25	25	25	○○○●○	N/A	○○○●○	○○○●○	Brake error	Electronic Brake error	View activity 1. Check if the EBike has electronic brakes; if the problem is not solved, please contact the dealer. 2. Check whether the brake lever and controller connector are plugged in properly. If any parts are damaged, please contact the dealer or service center to replace them. 3. Check whether the brake lever wire is damaged or crushed; please contact the dealer or service center to replace the damaged brake lever wire. 4. If the above items are in good condition, please contact the dealer or service center to replace the brake lever. 5. If the above items are in good condition and the problem is not solved, then the controller may need to be further checked; please contact the service center for support.
5	5	N/A	N/A	N/A	Will not be sent	○●○●○	Controller over temperature	Controller over temperature	View activity 1. In case of any fault during operation under heavy load condition, stop running and cool down the controller before normal operation. 2.If the problem is not solved, then the controller may need to be further checked; please contact the service center for support.
6	6	N/A	N/A	N/A	Will not be sent	○○●●○	Motor Over temperature	Motor Over temperature	View activity 1. In case of any fault during operation under heavy load condition, stop running and cool down the hubmotor before normal operation. 2. If the above items are in good conditions, and the problem is not solved, then the controller or hubmotor may need to be further checked or to be replaced; please contact the service center for support.
8	8	N/A	N/A	N/A	Will not be sent	○○○○●	Display communication error	Display communication error	View activity 1. Check the cable whether there is any damage or if the harness is connected correctly. 2. If the harness is connected correctly and the problem is not solved, then the display may need to be further checked; please contact the service center for support.
9	9	N/A	N/A	N/A	Will not be sent	○●○○●	Controller overvoltage/undervoltage	Controller overvoltage/undervoltage	View activity 1. Check whether the battery power is too low. Then please charge the battery. 2. Check whether all the connection terminals between the controller and battery are loose or disconnected. 3. If the problem is not solved, the controller may need to be further checked or may need to upgrade product parameters. Please contact the service center for support
20	33	N/A	○○●●●	○○●●●	○○●●●	○○●●●	WALK and power button failure	WALK and power button failure	View activity 1. Check whether the buttons are stuck. 2. If the button are stuck, please contact the dealer for support, and may need to replace the meter
30	30	30	○●●●●	○●●●●	○●●●●	○●●●●	Communication error(display or controller)	Communication error(display or controller)	View activity 1. Check whether the battery connection or the battery output is normal; if there are any problems, please contact the Service center of the battery supplier. 2. Check whether the display harness and the controller connector are plugged in properly. 3. Check whether the display harness is damaged or crushed. If the harness is damaged, contact the dealer to replace it. 4. If the problem is not solved, please contact the dealer to check the display further or to replace the display. 5. If the problem is not solved, the controller may need to be checked further; please contact the service center for support.
31/28	31	28	○●●○●	N/A	○●●○●	○●●○●	MCU error	Controller error	View activity If the problem persists, the controller may need further inspection; please contact the service center for support.
36/28	36	28	○●●○●	N/A	○●●○●	○●●○●	Torque circuit failure	Controller error	View activity If the problem persists, the controller or motor may need further inspection; please contact the service center for support.
37/28	37	28	○●●○●	N/A	○●●○●	○●●○●	Speed sensor error	Speed sensor error	View activity If the problem persists, the controller or motor may need further inspection; please contact the service center for support.
38/28	38	28	○●●○●	N/A	○●●○●	○●●○●	Temperature circuit failure	Controller error	View activity If the problem persists, the controller may need further inspection; please contact the service center for support.
40/28	40	28	○●●○●	N/A	○●●○●	○●●○●	Current sample error	Controller error	View activity If the problem persists, the controller may need further inspection; please contact the service center for support.
41/28	41	28	○●●○●	N/A	○●●○●	○●●○●	Drive voltage error	Controller error	View activity If the problem persists, the controller may need further inspection; please contact the service center for support.
42/28	42	28	○●●○●	N/A	○●●○●	○●●○●	Motor drive circuit failure	Controller error	View activity If the problem persists, the controller may need further inspection; please contact the service center for support.
43/28	43	28	○●●○●	N/A	○●●○●	○●●○●	Motor drive error	Controller error	View activity If the problem persists, the controller may need further inspection; please get in touch with the service center for support.
60	32	N/A	○●○●●	○●○●●	○●○●●	○●○●●	Display MCU failure, voltage reference failure	Display failure	View activity If the problem isn't resolved, you may need to check the display further. Please contact the service center for support.

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